FAQ - YourRunBuddy

Getting Started

How do I download YourRunBuddy?

YourRunBuddy is available for free download on both the App Store (iOS) and Google Play Store (Android). Simply search for "YourRunBuddy" and install the app on your device.

Is YourRunBuddy really free?

Yes! YourRunBuddy offers a free plan that includes basic AI conversations and allows up to 3 runs per week. Silver and Gold plans are available for unlimited runs and advanced features.

What devices does YourRunBuddy work with?

YourRunBuddy works with iPhone (iOS 14+), Android phones (coming soon). It also works with Apple Music, Strava, Zwift and other fitness applications.

Features & Usage

Can I use YourRunBuddy for walking and biking?

Absolutely! YourRunBuddy works with walking, running, and biking. Choose any activity you prefer and your Run Buddy will keep you company.

How many Run Buddies are available?

We have over 100 unique Run Buddies, each with their own background, interests, personality, and voice. No pre-canned conversations - each buddy offers a unique experience.

What topics can Run Buddies talk about?

Run Buddies can discuss a wide range of subjects including movies, news, sports, business, jokes, and much more. Choose a buddy that matches your interests for the best experience.

Technical Support

What if the app isn't working properly?

First, try restarting the app and ensuring you have a stable internet connection. If issues persist, contact our support team through the app or email us at support@yourrunbuddy.com.

Can I use YourRunBuddy offline?

YourRunBuddy requires an active internet connection (wireless or cell) so that conversations can be streamed to you in real-time.

Does YourRunBuddy work with my music app?

Yes! YourRunBuddy integrates seamlessly with Apple Music and other popular music streaming services. Your Run Buddy's voice will blend naturally with your music.

Account & Billing

How do I cancel my subscription?

You can cancel your subscription anytime through your device's app store settings (iOS: Settings > Apple ID > Subscriptions, Android: Google Play Store > Account > Subscriptions).

Can I get a refund?

Refunds are handled through Apple and Google's standard policies. Generally, you can request a refund within 24-48 hours of purchase through your app store.

What's the difference between free and paid plans?

The free plan includes up to three 20-minute workouts per week with basic Run Buddy conversations. Silver and Gold plans offer more minutes, access to all 100+ Run Buddies, and advanced conversation features.

Frequently Asked Questions