Frequently Asked Questions

YourRunBuddy is available for free download on both the App Store (iOS) and Google Play Store (Android). Simply search for "YourRunBuddy" and install the app on your device.

Yes! YourRunBuddy offers a free plan that includes basic AI conversations and allows up to 3 runs per week. Premium plans are available for unlimited runs and advanced features.

YourRunBuddy works with iPhone (iOS 14+), Android phones (8.0+), Apple Watch, and Wear OS devices. It also integrates with Apple Music, Strava, and other fitness applications.

Absolutely! YourRunBuddy works with walking, running, and biking. Choose any activity you prefer and your Run Buddy will keep you company.

We have over 100 unique Run Buddies, each with their own background, interests, personality, and voice. No pre-canned conversations - each buddy offers a unique experience.

Run Buddies can discuss a wide range of subjects including movies, news, sports, business, jokes, and much more. Choose a buddy that matches your interests for the best experience.

First, try restarting the app and ensuring you have a stable internet connection. If issues persist, contact our support team through the app or email us at support@yourrunbuddy.com.

Basic tracking works offline, but AI conversations require an internet connection. Premium Annual subscribers get access to offline conversation mode with pre-downloaded content.

Yes! YourRunBuddy integrates seamlessly with Apple Music and other popular music streaming services. Your Run Buddy's voice will blend naturally with your music.

You can cancel your subscription anytime through your device's app store settings (iOS: Settings > Apple ID > Subscriptions, Android: Google Play Store > Account > Subscriptions).

Refunds are handled through Apple and Google's standard policies. Generally, you can request a refund within 24-48 hours of purchase through your app store.

The free plan includes up to 3 workouts per week with basic Run Buddy conversations. Premium offers unlimited workouts, access to all 100+ Run Buddies, offline mode, and advanced conversation features.